We want you to remain in love with your Bambini pram which is why we provide a warranty for all our products. This is in addition to your rights under Australian Consumer Law as outlined in our Terms & Conditions, Clause 12.3.

The warranty terms are a 24 month manufacturers warranty on MILAN¹ and YORK¹ prams (exclusive of accessories), and a 36 month warranty on the MILAN² and GENEVA pram (exclusive of accessories).

The warranty does not apply for damage caused by misusing the pram/failure to follow our user instructions/technical specifications.Our warranty is therefore not valid in the following cases:

• Failure or defects resulting from improper care or use;
• Normal wear and tear including scratches to the pram frame;
• Scuffs, tears, material changes to leatherette handles/bumpers (prams);
• Products purchased second hand or from an unauthorised distributor; fading or discolouration of fabrics and materials due to cleaning and/or excessive sun exposure;
• Stains, discolouration or damage to leatherette, caused by the use of cleaning or sanitiser products containing alcohol;
• Faulty or incorrect assembly of the products by the customer
• Installation of a part or accessory not compatible with the product and/or not manufactured by Bambini Prams
• Any modification or alteration not conducted or authorised by Bambini Prams
• Corrosion, rust or damage to the wheels and chassis due to extreme environmental conditions, including high heat/humidity, salt spray, ice or snow or due to insufficient maintenance (prams);accidental or intentional damage, abuse or neglect;
• Damage to handle bar grips or fabrics as a result of normal handling and daily use (prams)
• Airline/transport damage: check your pram carefully after it has been handled by an airline or other transport service, and if required, submit your claim directly to your travel insurer/ airline;
• Consumer dissatisfaction with the product in terms of disliking the fit, weight, functionality, colour or style (outside of the 30 Day Trial period)
• If the serial number has been damaged or removed; where the product has not been used for normal use and in accordance with the Bambini Prams instructions;
• Where the Product(s) have been loaned or hired to friends, or for commercial purposes; and,
• Where the Product(s) have been purchased by a Customer from outside of Australia.

The warranty starts from the date your product is dispatched from our warehouse in NSW, Australia. Please ensure you keep all receipts/proof of purchases.

If you have a reason to make a warranty claim, please get in touch with our service department here.

Product registration safeguards your investment in your beautiful Bambini product. It ensures the most efficient experience with our support team - we've got your details and can look up your order quickly and easily if required. It also means you stay up-to-date with any relevant product updates.

REGISTER YOUR PRODUCT